Leading AI
that puts people first.

One of the few leaders who has built at the intersection of Wall Street (Goldman Sachs, Brown Brothers Harriman), top Silicon Valley tech (Yahoo/Flurry, Publicis), and venture-backed startups — now shaping the future of AI-powered customer experience.

CEO & Founder, Bakstage.AI AI & CX Leader Forbes Tech Council NYU Stern MBA Patent Holder SXSW Advisory Board
Shashank Singh

Entrepreneur at the intersection of AI, product, and people.

Shashank Singh is the CEO and Founder of Bakstage.AI, a conversational AI platform that helps businesses convert leads and deliver exceptional customer experiences through voice and chat AI agents.

A serial entrepreneur and seasoned tech leader, Shashank has a track record of building and scaling B2B and SaaS businesses. He has played pivotal roles at high-growth companies including Flurry (acquired by Yahoo) and RUN Ads (acquired by Publicis), and has worked across Wall Street institutions including Goldman Sachs — bringing a rare blend of product, engineering, and commercial depth.

He has also co-founded multiple consumer-facing social apps, including Majikal, Steams, and Truffle. A trained engineer with an MBA from NYU Stern, Shashank is a sought-after speaker, a Forbes contributor, and a mentor to numerous startups.

He's deeply focused on shaping AI that feels more human — grounded in empathy, trust, and responsible design — where intelligent systems collaborate with people instead of replacing them. Shashank believes the best AI should make humans more efficient, informed, and effective, while keeping humans in the loop for the moments that matter most.

A member of the SXSW Startup Advisory Board, Shashank has worked closely with top accelerators including Tampa Bay Wave and MassChallenge, and actively mentors startups across fintech, healthtech, and AI. Outside of work, he enjoys motorcycle riding and sharing new ideas on his podcast, techLGTM.

20+
Years in Tech
6
Companies Founded
2
Acquisitions
1
US Patent

Co-Inventor — US Patent for Secure Data Storage & Transfer

Information processing apparatus, method and secure protocol for secure storage and transfer of data using two-level encryption combining RSA and AES keys. A highly secure cyber security protocol for enterprise data protection.

US11811909B2 · Granted Nov 2023

Built from zero. Scaled to impact.

From consumer social apps to enterprise AI platforms — a journey of relentless building.

Bakstage.AI
CEO & Co-Founder · 2020 – Present
Conversational AI platform providing voice and chat AI agents that help businesses convert 3X more leads, automate onboarding, and deliver exceptional customer experiences. IBM watsonx.ai integration partner.
FLYX
CEO & Co-Founder · 2020 – Present
Streaming social network and OTT discovery platform. Partnered with Filmfare to create India's first-ever OTT streaming awards — the FLYX Filmfare OTT Awards.
Datamarx
CTO · 2017 – 2020
Pioneered the world's first consent-based personal data bank with GDPR/CCPA compliance. Grew valuation from single-digit millions to $36M in under 2 years. Scaled team from 1 to 25 engineers.
Truffle
Co-Founder & CTO · 2014 – 2017
Consumer social discovery app built on location intelligence, leveraging Foursquare, Facebook, and Google APIs. Full-stack Java REST backend deployed on AWS.
Majikal
Founder, CEO & CTO · 2011 – 2017
Location-based mobile app for event and experience discovery. Built Hadoop-based data ingestion from Eventful, Fandango, Eventbrite, and Meetup.
Steams
Co-Founder
Consumer social app venture building on the vision of connecting people through shared interests and real-time interactions.

From Wall Street to Silicon Alley.

Two decades of building at the intersection of finance, technology, and entrepreneurship.

2023 – Present
CEO & Founder
Bakstage.AI
Building the next generation of conversational AI for customer engagement. IBM ecosystem partner. SXSW Innovation Award finalist. Multiple industry award wins.
2020 – 2022
CEO & Co-Founder
FLYX
Founded and built the world’s first streaming social network, transforming content discovery through socially driven recommendations and personalized taste matching.
2017 – 2020
Chief Technology Officer
Datamarx
Technical co-founder. Built the world's first consent-based personal data bank. Scaled valuation to $36M. Created privacy-first SSP using real-time bidding.
2015 – 2017
VP Engineering
Publicis Media (RUN Ads/Vivaki)
Led the Data Management Platform team across Publicis Groupe. Built inventory forecasting tools using Spark and Kinesis. Made ETL pipelines 3X faster while cutting costs 60%.
Acquired by Publicis
2013 – 2015
Lead Engineer
Flurry / Yahoo
Spearheaded the Flurry RTB Marketplace launch — the largest mobile ad exchange. Led BrightRoll integration post-acquisition. Built critical billing infrastructure on Hadoop/HBase.
Acquired by Yahoo
2009 – 2013
Technical Lead
Goldman Sachs
OTC Derivatives trade flow systems across Interest Rate, Credit, Mortgage, and Muni products. Dodd-Frank regulatory reporting for Commodities and FX. Managed 14 derivative business flows.
2005 – 2009
Technical Architect
Brown Brothers Harriman
Led FX trading system integration. Pioneered AJAX web applications at BBH. Reduced client provisioning from 20 days to 2 days with zero human error.
2003 – 2005
Software Engineer
Infosys → Bank of New York Mellon
Ranked top 1% of trainee pool at Infosys. Built the InFlux Workbench product at SETLabs R&D. Developed workflow and reporting systems for investor services at BNY Mellon.

India's First-Ever OTT Streaming Awards

FLYX and Filmfare joined forces to create the FLYX Filmfare OTT Awards — the first awards ceremony in India dedicated to honoring excellence in streaming content across OTT platforms.

At the ceremony, Shashank presented the Best Actor award to Manoj Bajpayee and the Best Supporting Actor award to Amit Sadh — two of Indian cinema's most acclaimed performers — marking a milestone moment for the recognition of digital-first entertainment.

The press conference was headlined alongside Worldwide Media CEO Deepak Lamba and Filmfare editors, and the event was widely covered by India's leading media outlets.

FLYX × Filmfare

OTT Awards

India's first streaming awards honoring digital-first entertainment excellence.

On stage, sharing ideas that matter.

Keynotes and panels on AI, payments, streaming, and the future of technology.

ETA Transact 2025
ETA Transact 2025 · Las Vegas
Demystifying AI: What Is It, and How Can It Help Your Payments Company
Growth Zone Stage · April 3, 2025
MPC Atlanta
MPC Atlanta 2024
Moderating the AI Panel — Innovation, Sales & the Future of Payments
The Digital Commerce Event · Atlanta, GA
MPC 2023
MPC 2023 · Atlanta
Transitioning into the Future — Generative AI, Embedded Payments & Wallet Integrations
Panelist alongside Deluxe, Momnt · August 2023
BW Marketing Whitebook Summit
BW Marketing Whitebook Summit 2022
Is Metaverse A Marketing Gimmick Or The Future of Internet?
Debater · August 2022
iStream Congress
iStream Congress / TechStream 2021
The Evolving OTT Ecosystem of Streaming
Panelist with Google, Hoichoi, Amagi, Deloitte
Speaking
More Speaking Engagements
World OTT Show Keynote · AI CX Summit by Kustomer · NewsX India Inc Fights Back
2021 – Present · Global stages

Recognized by the best.

2025 NJ Tech Council AI — Audience Choice Award
2025 SummerTech Fest Pitch Finalist
2024 SXSW Innovation Award Finalist
2024 NYU Venture Showcase Finalist
2024 FATE Startup Finalist
2024 Propelify NJ Startup Finalist
2023 SXSW Pitch Award Finalist
2022 Amica Innovation Award Winner
2020 Best Startups Founded in New York
2020 101 Best Media & Entertainment Startups
2020 101 Best Social Media Startups

Giving back to the startup ecosystem.

Active advisor and mentor to early-stage startups, accelerator programs, and innovation communities — helping founders navigate the journey from idea to scale.

SXSW Startup Advisory Board
Tampa Bay Wave — Accelerator
MassChallenge — Judge & Mentor
360 Direct Access
Advisor
Advising on technology strategy and growth for the direct access healthcare platform.
Ovum Health
Advisor
Guiding product and technology decisions in the health-tech space.
Balanced Trust
Advisor
Advising on trust and transparency technology for the digital economy.
FastFin
Advisor
Mentoring on fintech product development and go-to-market strategy.
FXswapX
Advisor
Advising on FX trading technology, drawing from deep Wall Street expertise.
AppInventiv
Advisor
Guiding engineering strategy and scaling for the mobile development firm.

Published ideas. Predicted trends.

Forbes articles, early-stage predictions that came true, and insights on AI and technology.

Featured across global media.

Coverage from leading outlets on entrepreneurship, AI, streaming, and innovation.

techLGTM — Conversations at the edge of innovation.

🎙️
techLGTM

techLGTM Podcast

Founded by Shashank, techLGTM explores the stories behind the technology shaping our world — from AI and voice agents to streaming, payments, and startup culture. Each episode features candid conversations with founders, engineers, and innovators who are building the future.

Whether it's demystifying large language models or unpacking the next wave of fintech, techLGTM cuts through the noise to deliver the signal.

Watch All Episodes on YouTube

Where the road meets the road less taken.

Because the best ideas come from lives fully lived.

🏍️

Horseneck Motorcycle Riding Club

Rider & Member

When the laptop closes, the throttle opens. Shashank is an active member of the Horseneck Motorcycle Riding Club, hitting the open road on his Harley-Davidson V-Rod and Yamaha V-Star 950. There's nothing like two wheels, an empty highway, and the kind of clarity you can't find in a boardroom.

🤝

Indians in Livingston

Co-Founder · 2,000+ Members

Co-founded by Shashank, Indians in Livingston is a vibrant community of over 2,000 members celebrating the richness of Indian heritage in the heart of New Jersey. From Diwali celebrations to mentorship circles, the community bridges generations and cultures — fostering belonging, cultural pride, and the kind of grassroots connection that turns neighbors into family.

Academic foundation.

NYU Stern School of Business
MBA — Entrepreneurship & Finance
2010 – 2012 · New York
MMM University of Technology
B.E. — Computer Science & Engineering
1998 – 2002 · Gorakhpur, India